Information about our delivery times

Deliveries within Germany

The goods are shipped from stock with the respective delivery times indicated with the article. The period for delivery begins with payment in advance on the day after issuing the payment order to the remitting bank or with other payment methods on the day after conclusion of the contract and ends with the expiry of the last day of the period. If the first or last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.
If your order cannot be processed immediately, you will receive a separate e-mail from us regarding your delivery status.
If your order contains several items for which different delivery times apply, we will ship the goods in one shipment, unless we have agreed otherwise with you. In this case, the delivery time that applies to the item with the longest delivery time will apply to the shipment of goods as a whole.


International deliveries

In the following list you will find the delivery times for shipping to other countries, divided into zones, which you must add to the delivery time indicated for the respective article.

  • Zone 1: additional max. 3 working days
    Belgium, Netherlands (except islands and overseas territories), Luxembourg, Austria, Denmark (except islands, Greenland and Faeroe Islands), Czech Republic
  • Zone 2: additional max. 3 working days
    France (except islands and overseas territories), Great Britain (except Scottish Highlands, Northern Ireland, islands), Monaco
  • Zone 3: additional max. 5 working days
    Poland, Slovakia, Italy (except islands, Campione d'Italia and Livigno), Slovenia, Hungary, Sweden (except islands), Ireland (except islands), Spain (except islands, Ceuta and Melilla), Portugal (except Azores and Madeira)
  • Zone 4: additional max. 4 working days
    Switzerland: Please note that there may be delays due to customs clearance (see below).
  • Zone 5: additional max. 5 working days
    Norway (except islands, Jan Mayen and Spitzbergen): Please note possible delays due to customs clearance (see below).

For international deliveries, customs clearance may cause unforeseen delays, possibly exceeding the stated delivery time. For more details on customs clearance, customs fees and taxes, please click here.


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